Innovation Insight for Artificial Intelligence
in Life and P&C Insurance

Learn Why AI is Critical to Transforming the Claims Experience with Intelligence from Gartner

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in thecontext of the entire document. The Gartner document is available upon request from Shift Technology
AI is proving to be one of the most powerful, transformational technologies to enable new business models, customer experiences, product/service offerings and business ecosystems in P&C and life insurance.
Kimberly Harris-Ferrante, Distinguished VP Analyst Gartner, Innovation Insight for Artificial Intelligence in Life and P&C Insurance, 7 February 2019

About Gartner

Gartner, is a global research and advisory firm providing information, advice, and tools for leaders in IT, finance, HR, customer service and support, communications, legal and compliance, marketing, sales, and supply chain functions. It is a member of the S&P 500.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission.
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About Shift

Shift Technology delivers the only AI-native fraud detection and claims automation solutions built specifically for the global insurance industry. Our SaaS solutions identify individual and network fraud with double the accuracy of competing offerings, and provide contextual guidance to help insurers achieve faster, more accurate claim resolutions. Shift has analyzed hundreds of millions of claims to date, and was named by CB Insights to the 2018 Global AI Top 100. For more information please visit

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